Some days I have too much time on my hands. Below is a letter just faxed to the named culprit and which tells the story. The next time they call I might get rude!
Liberty United Mortgage, L.L.C.
2030 Liberty Road; Suite 10 Facsimile ONLY to
Eldersburg, MD 21784 (410) 552-0570
RE: VIOLATION: Telephone Consumer Protection Act (47 USC 227)
On July 6, 2003, my home telephone number (540-XXX-YYYY) was registered with the Do Not Call Registry maintained by the Federal Trade Commission
On April 22, 2010 at approximately 7:08 PM, I received a telephone call at my residence from an automated calling service. The purpose of the call was to solicit a refinance of my home mortgage loan.
I was connected with an individual named “John” who, through his accent, confirmed that the call was computer generated. I asked “John” to call me back at my office the next day. Upon the follow-up call today I was connected with a “Brad Kirk” who identified the company as Liberty United Mortgage, LLC with offices in several areas of the mid-Atlantic, one which used to be in Richmond VA.
The April 22 call is a violation of the TCPA and can carry up to a $1500 penalty.
I hereby demand payment of $500.00 in satisfaction of all claims I have for your violation, through your agent, of the Telephone Consumer Protection Act. If this amount is not received in my office before 4 PM May 5, 2010, I will take appropriate action.