Friday, March 16, 2012

Another Wells Fargo story . . .

As if there weren’t enough reasons to stay away from Wells Fargo Bank, here’s another.

There was a brief article in the Thursday, March 15, 2012, edition of The Roanoke Times about some guy getting sentenced for identity theft. It seems that in 2010, Wachovia Bank (then owned by Wells Fargo; now actually called Wells Fargo) sent someone else’s social security number to the criminal who used it to open a bunch of accounts and charged at least $11,000.00. The Roanoke Times article

Excerpts from the story:

[The Victim] had a terrible time straightening out the credit history and Social Security information, but that is under way,” [the prosecuting attorney] said of the victim during the hearing.

[The Judge] asked [the prosecutor] whether [Wells Fargo] had been approached about the mistake, and whether the bank was willing to “step up to the plate” and help with a resolution to the matter.

“We suggested that but were soundly rebuffed,” [the prosecutor] said.

We all make mistakes;  I certainly have and probably more than my share. But when you make a mistake, you help fix it. If you’re honorable. If you care about people and your customers. If you’re NOT Wells Fargo.

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